Hello PineHelp center

General

Cross-channel topics: accounts, billing, and the basics.

Before you get started
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Set-up guides
5 articles
FAQs
10 articles
Troubleshooting
4 articles

Set-up guides

How to edit mapped options in hello-pine rather than in the store backend.Set-up guidesImage Mapping for VariantsSet-up guidesShipping Settings and PrioritizationSet-up guidesHow to edit imagesSet-up guidesHow to merge productsSet-up guides

FAQs

How do I get billed?FAQsHow does the Bulk Editor work?FAQsHow to Turn Email Notifications On and OffFAQsStructure and Functions of the Order Explorer in Hello PineFAQsHow can I sell bundles?FAQsDo you have products in one category, that need different option fields?FAQsHow can I ensure that the product variants are unique?FAQsMaterial Mapping for MarketplacesFAQsStatus information of the products in the Hello Pine editorFAQsHow to Cancel and Delete Test Orders in Shopify (Hello-Pine Plugin)FAQs

Troubleshooting

Why do I receive the error notification: "Bestellungen im CSV-Format fehlgeschlagen" ?TroubleshootingMigrate your Wordpress connectionTroubleshootingResolving "Products Variants are Duplicated" and Mapping FunctionTroubleshootingDHL Integration doesn't workTroubleshooting
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